Testimonial List
Attention to detail
We\'ve been working with Terry for a while now and we appreciate his attention to detail and desire for excellence. Working with him on projects has been a joy.
Terry Cole and the staff of Cole Informatics possess excellent technical skills but also the rare ability to explain “tech” in an understandable manner. They have always been ready to answer questions and offer answers that are reasonable and usually have various options to consider. Cole Informatics have been able to do this because they have taken the time to learn about our core business and understand the processes we utilize in our operations.
Terry's great. He's helped me out of a bind on more than one occasion. I really appreciate his help.
We get immediate results and quick solutions to keep production going for the staff members.
Any new installations (hardware or software) is always carefully tested for any unforeseen problems. When JHA experiences an unforeseen problem, Cole Informatics has always been prompt and thorough in troubleshooting the situation for a quick resolution.
Cole Informatics is ready to help with any questions, big or small
Cole Informatics assures us of prompt service. Sudden storms frequently knocks out our networking system, but we know help is a phone call away. Cole Informatics takes great care to design and maintain technology and procedures to protect member information.
The knowledge, follow up, and personal touch to see any IT situation resolved.
Terry was able to completely rebuild our computer network which was "in-house built" with bailing wire & duct tape. We are now up to speed with our equipment, with support from Cole Informatics.
Great customer service and speedy results
I've had to call several times about specific questions. Terry Cole has always been willing and able to answer most of them without having to come to the office.
Service is always prompt and it's easy to communicate with the person solving the problems.
Terry is awesome! The best part is that he talks on my level where I can understand what is going on. Thanks so much for all your help.
